Desenvolvimento de AVA sobre cultura de segurança do paciente

Abstract

Develop and implement a Virtual Learning Environment (VLE) for Permanent Health Education in the Patient Safety Culture to verify its impact on professional nursing practice. Method: The study is cross-sectional research with descriptive design, quantitative analytical approach with the correlation between variables, with data collection prospectively for professional training, developed at a teaching hospital in the city of São José do Rio Preto - SP. The digital tool is intended for nursing professionals in Obstetric Hospitalization to promote improvement in the quality of care provided. The application of the Hospital Survey on Patient Safety Culture – HSOPSC questionnaire addressed the dimensions of patient safety culture in the hospital environment, evaluating its results. Forty-five professionals from the nursing staff of the Obstetric inpatient care unit participated in the study. They answered the Hospital Survey on Patient Safety Culture questionnaire. The study sample was composed of 34 nursing assistants (75.56%) and 11 registered nurses (24.44%), all-female (100%) and working in the specialty of Obstetrics. Results: Regarding the general perception of Patient Safety, 33 participants (73.33%) agreed that there is an evaluation of effectiveness after implementation of changes in favor of patient safety; 5 (11.11%) neither disagreed nor agreed; 7 (15.56%) disagreed that there is an evaluation of effectiveness. Results from the 12 dimensions of patient safety culture appointed that 11 presented as best values scores below 75%. It shows the need to implement and implement improvements in aspects of the patient safety culture. Among them, we can list expectations of promoting the safety of supervisors/bosses; organizational learning; teamwork within the units; openness of communication; feedback of information and error reporting; non-punitive responses to mistakes; adequacy of professionals regarding the workload; teamwork between units; shift change/shift and internal transfers; general perception of patient safety; frequency of events notified. The result is similar to that of other studies carried out in Brazil. Therefore, it is possible to conclude that it does not reflect a good patient safety culture. Conclusion: We believe that the social impact and scientific advancement is to use information and communication technology to aid permanent education aimed at health professionals. Advances in nursing practice are highly relevant, as it strengthens the improvement of professional knowledge and its implementation in daily practice. To implement and implement the use of information and communication technologies as the training proposed in this research, aim to qualify the professional of the health team, propose a new pedagogical model for continuing health education for adults, use communication between peers through the digital interaction in the online format, enabling/training/guiding in EAD format based on scientific evidence.