A tecnologia da informação implementando a globalização nas estratégias de qualidade para o atendimento às crianças com cardiopatias congênitas: o programa de colaboração internacional IQIC

Abstract

Congenital heart diseases are a group of clinical conditions caused by structural abnormalities in the cardiocirculatory system, present at birth. They may vary widely in pathological forms and intensity of symptoms, which may be present at birth or appear only later in childhood. Despite a relatively high incidence, about one in a hundred births; the general population is unaware about the symptoms, consequences and treatments of congenital heart disease. Sometimes leaving to seek medical assistance and endangering the development and even the survival of many children. Ninety percent of these newborns are in areas where medical care is inadequate or unavailable. Objectives: To share knowledge and experience between an international center of excellence in pediatric cardiac surgery from the Boston Children´s Hospital, Harvard University, USA and a related program in Brazil, emphasizing the empowerment of the Nursing and the related team for the care of children with congenital heart disease. Method: The strategy used by the program was based on long-term technological and educational support models from that center, contributing to the creation and implementation of new programs. The Telemedicine platform was used for real-time transmission of monthly themes. A chat software was used for interaction between the members from the center of excellence and the local participating team. Results: All members specialized in the care provided to this fragile population had the opportunity to participate in the knowledge conveyed. Conclusion: It could be observed that the technological resources that have been implementing the globalization of human knowledge were effective in the dissemination and improvement of this local multidisciplinary team regarding the care of children with congenital heart disease and submitted to cardiac surgery.